Cutomer Relationship Management Negative Experience Essay Example

Cutomer Relationship Management Negative Experience Essay Example Cutomer Relationship Management Negative Experience Essay Cutomer Relationship Management Negative Experience Essay Meek Shopping Center branch. The entire arrangement of miserable scene began from 2011 June. My better half was relied upon to due for conveyance in September. We had examined and concluded we ought to get a household assistant since I am working and both our folks couldn't help because of their work duties. We began searching for house cleaner organizations through walk-Len and inputs from companions and associates. There are barely any fundamental contemplations before we choose which office to enquire from. We plan to get assistant who originated from Manner. Reason being, for the most part Indonesian and Philippine partner will in general can anticipate more opportunity and government assistance even it was at that point negligibly met by boss. The criticisms on them were negative. They are not working center, as to chat on telephone with companions even not during their resting hours. Propensity to stop house errands by doing the base or at some point do on the call-upon premise. They should have past encounters filling in as house keeper. Ready to impart In English and ultimately ready to deal with kids with mindful and tolerance demeanor. At last we chose to enquire from Prefect Team as they are represented considerable authority in utilizing Way local aides and they had the most bio-information contrast with different organizations. My first visit to their branch was an upsetting one. In spite of the fact that my early introduction on the workplace design was acceptable because of the tidiness and composed. It was a Saturday morning when I and my better half visited them and there were numerous different clients. I understood there were two vacant seats subsequently we plunked down and ideally the staff will take care of us soon. Before long enough one of the female staff took care of us. Subsequent to knowing our goal, she left us with an application structure and two bio-information collections to peruse. After 1 miss I understood the workplace was left with me and my significant other sitting at the counter and there were just two staffs at the front work area. Scene 1 One of the staff was chatting on the telephone yet I was almost certain she was not examining anything about work. She was talking joyfully on her up and coming occasion outing to Taiwan. The other staff who Just advance out went to eat since It was close to noon. I was not very content with the staff who was chatting on the telephone, her name was April. It was very evident we are still in the shop and as opposed to taking care of us, she kept chatting on the telephone on her own stuff. It has passed minis and I couldnt stand by any longer in this way made the activity to flag her for consideration. She hesitantly put down the telephone and strolled over. I think she was upset that I Interrupted her discussion. I revealed to her I had been perusing through the collection for the past minis and no staff took care of me. She answered saying since I was recently gone to by her other associate who went out to purchase lunch so she figured I would need to sit tight for her administration. I don't wish to convince the issue so I request that her help us in our solicitation. Scene 2 After April recognized our terms of solicitation, we had chosen one of the partner named Nana. I needed to know If the bio-information gave by the office relate was at the house cleaner preparing focus back at her country. April said the meeting must be finished during weekdays as she said the instructional hub at Manner doesn't work in end of the week. She additionally referenced we can come over again during office hour and she will help us in making the meeting. Subsequently we made a meeting with her at Monday pm. On the next Monday, me and my significant other purposely got some much needed rest to visit the organization. I reminded the office and saying I will be coming over at pm so trusting April could set up the meeting with Nana. At pm, we were guided by April into a little room. She began dialing the house keeper preparing focus at Manner however the line was separated. She endeavored commonly however to no vain. She advised us to pause and she will check with her Assistance Manager. She returned after a brief time and the principal thing she does was to conciliatory sentiments. She said the line at Manner was down because of the overpowered revolt caused between nearby Buddhist and Muslim occupants. I was angry. I disclosed to her she ought to have done her ground check earlier before our arrangement. Such thing could have stayed away from and we would not have burnt through our opportunity approaching to her office. She said now the main route is to trust that the fixed line will continue activity. She included by saying she will fix another arrangement again once the line is up. My better half immediately acknowledged her statement of regret and haul me out from the space to dodge further contention. Scene 3 After talking Nana on my third visit to the organization, we chose to utilize her. Our last solicitation before making the store was that the partner need to show up by end of July. The explanation was, my significant other needed to grant some information on the most proficient method to deal with child so she can help her during maternity period. April unhesitatingly said no burglar since the servant was housed at preparing focus and there was no issue with her identification reports. Only multi week before end of July, I called the organization to affirm on the appearance date of the aide. April let me know Nana didn't pass the primary clinical registration and now they are hanging tight for the subsequent registration bring about fourteen days time. I was too baffled to even consider accepting any expression of remorse and clarification gave by her. I revealed to her I request a discount of store if the house cleaner didn't show up on 31 July and I hung up the telephone. Scene 4 After talking about with my significant other, I chose not to convince on the late appearance of my assistant. Since we have just paid the store and she was just going to be late for multi week, it is truly not worth the difficulty to search for another house keeper from other office. On 5 August, April called me and said Nana will show up tomorrow so we should make the full installment. Nana began working the following day and my significant other began to show her how to get ready restriction food. I was astounded 2 months after the fact, Nana advised my better half she needed to return Manner as she missed her 4 years of age girl. I promptly called the organization and April disclosed to me she was occupied and she will restore my call later. At long last, no one get back to from organization. I called again the ext day. I revealed to April I would need a substitution since Nana had no more enthusiasm for working for us. She recommended that I should attempt to converse with her and persuaded her to proceed with work. She even have the cheek to inquire as to whether I had given her a lot of work to do. I was angry and request a substitution. She said the following substitution will just show up 3 weeks after the fact. I was in any event, smoldering by the answer and thinking why such thing could have transpired. Rather than hanging tight for the substitution, I chose to ask she Just need a telephone to get back to home around evening time and visit with her little girl as she had never left her little girl for such a long time since she was conceived. She even said she has no issue with the errands and dealing with my little girl. Along these lines I chose to proceed with utilize her till now. 2. Utilization of FIVE Customer Relationship Management ideas I. Client First Culture Customer-first culture frames a decent understanding and proactive procedure around client experience. This permit the clients to interface and connect with one another at any phase of their Journey. Relating to my experience, April ought to take care of me since I am the main client left in the workplace at that point. In spite of the fact that she knew her partner who had went out to purchase lunch was the person who did the primary serving. She ought to take care of me first and not visiting on the telephone talking about on her own issue. She ought to at any rate endeavor to approach and inquire as to whether we need any help on the bio-information. Source: The Water Cooler Building a Customer-First Culture And Lobed, Managing Director of Client Development Root Inc. It. Going the Extra Mile Extra-mile administration is administration that goes past clients desires. The extra-mile attitude includes proactively searching for chances to astound and please clients. At the point when we go the extra-miles the clients feel exceptional. We don't get a henceforth to go the extra-mile with each client, yet when it occurs, it tends to be a great deal of accomplishment to truly make somebody state goodness. For my occurrence, April realized we had an arrangement for talking Nana at pm. She ought to at any rate call up the instructional hub at Manner to guarantee that Nana is accessible for meet and the phone line is clear for discussion. What she did was the base desire, by carrying us to a little room and begin dialing preparing focus at Manner. At that point to understand the line was down because of mob. This brought about burning through our time as we went on vacation for this meeting. Source: Customer Service Fundamentals Going the Extra Mile Jeff Sister. Iii. Meeting Customers Expectation To give great client care, you have to comprehend who your clients are and what they need so as to satisfy their requirements. Assemble however much data from your clients as could reasonably be expected. Attempt to discover what your clients are purchasing and why they are purchasing. When attempting to comprehend their requirements, it might be helpful to know their interests or circumstances as to tailor to address their issues. I had referenced to April on why I need the aide by end of July. It was for my better half to give her some information on looking after children she can help my significant other during maternity period. She was relied upon to due in September. At long last, Nana couldn't show up in time as what April guaranteed. She has neglected to meet my desire on my solicitation. To aggravate matter, I was not being educated ahead of time till I called the organization multi week earlier before her normal appearance. She should had educated me before, in the meantime I would attempt to work something out during her nonattendance. On the other hand, she can examine with me to work something out like getting another partner who meet my necessities. Source: Business and Indust

O’Connor’s “A Good Man is Hard to Find” and Faulkner’s “Barn Burning” Essay

I decided to compose a correlation article on Flannery O’Connor’s â€Å"A Good Man is Hard to Find† and William Faulkner’s â€Å"Barn Burning†. Both of these accounts share focal characters with comparative characters just as comparative topics and clashes through the narratives. The Grandmother, in â€Å"A Good Man Is Hard to Find†, is an elderly person with antiquated thoughts and habits. She believes herself to be a decent individual, however she is additionally narrow minded and manipulative. She makes up misleads get what she needs, for example, when she enlightens the youngsters concerning a mystery board in the manor house that she needs to visit just to interest them into needing to stop there. She attempts to appear to be a legitimate and blessed strict lady, when in reality, she is the polar opposite. She utilizes the term â€Å"good man† freely at whatever point she needs to satisfy a man. Sarti’s father Abner, in â€Å"Barn Burning†, additionally groups a similar two character defects as the Grandmother, childishness and manipulativeness. He utilizes his position as a grown-up and as a dad to put remorseful fits on Sarti. He reveals to him that regardless, he ought to never conflict with his own blood since blood is thicker than water. Another closeness in the two characters is that they are both answerable for the activities that happen all through the tales. The Grandmother is continually attempting to coordinate the family’s get-away and instruct them. She feels that she knows best since she is old and savvy. This is amusing in light of the fact that tuning in to the Grandmother is the thing that gets the family into the issue at long last. Since she demands visiting the old manor house, the family ends up getting lost. Since she sneaks her feline along for the excursion, Bailey get alarmed which makes the family get into a fender bender. The entirety of this paves the way to the family getting together with Misfit and his two accessories, which thusly, causes the passing of every one of the five individuals. Abner, similar to the Grandmother, can not acknowledge the way that the majority of his activities messed his up. He additionally feels that he knows everything and doesn't think about the future outcomes of his activities. He feels no regret in advising Sarti to lie for him since he feels that what he did was legitimized. Both â€Å"A Good Man is Hard to Find† and â€Å"Barn Burning† include the topic of a contention between youth versus age. The Grandmother and Abner both have authority over different characters in view of their age. In â€Å"A Good Man is Hard to Find†, the characters ignore the Grandmother before all else when she says that she won't take her family to Florida due to the killer who is free there. Be that as it may, they do settle on the choice to hear her out when it comes pivoting and searching for the manor house, which ends up being a lethal choice. In â€Å"Barn Burning†, Sarti begins complying with his dad, yet then settles on the deadly choice to hand him over. The little distinction in these accounts is that the family’s choice influences every last one of them to where the result is the equivalent for all, demise. While Sarti’s choice changes his life and the course that it would take, it just purposes passing for his dad. All in all, Flannery O’Connor’s â€Å"A Good Man is Hard to Find† and William Faulkner’s â€Å"Barn Burning† are the two stories that include a focal character whose activities seal the destiny of the various characters. The two of them have comparable characteristics and perspectives. Above all, neither one nor the other characters will ever straightforwardly acknowledge obligation regarding what occurs, despite the fact that they may feel it inside. Both short stories additionally include a comparative topic of decisions. The characters settle on their decisions of whether to do what the Grandmother and Abner state, as per what they feel is the proper activity. Despite the fact that the Grandmother from â€Å"A Good Man is Hard to Find† and Abner from â€Å"Barn Burning† are incredibly various individuals from various perspectives, they are likewise very comparative.

Stats on the Class of 2015 - UGA Undergraduate Admissions

Stats on the Class of 2015 - UGA Undergraduate Admissions Stats on the Class of 2015 As I promised over the weekend, here are the statistics on the Admitted Class of 2015. I do not have the stats for the wait-list group ( just under 900 were offered wait-list) at this time as we do not know who will remain on the WL, so you will have to be happy with this information for now.The wait-list letter will give you more details on past years for admission off the wait-list. We are thrilled that we had such a strong applicant pool, and the admitted group is very impressive. Remember, the statistics I give out are the middle 50% ranges, so please take that into consideration when viewing the information. Mid-50% range for GPA: 3.68-4.00 (please remember that this is not the GPA you see on your transcript, but the GPA that UGA calculates based on the core courses taken in HS, and looking at the actual grades on the transcript) Mid-50% range for the SAT CR and M: 1170-1350 Mid-50% range for the SAT Writing: 570-680 Mid-50% range for the ACT: 27-31 Average number of AP/IB courses: over 5.6 Almost 40% of the freshman admitted to UGA had their strongest test score from the ACT, and if their ACT was then translated to the SAT, the SAT mid-ranges increase by about 30 points for the combined CR/M. While we show the average number of AP/IB courses, we look at the entire course selection, and the accepted students have challenged themselves with a wide range of Honors and Advanced courses, summer programs, and a number of college courses taken through Joint Enrollment/Dual Enrollment programs. Statistics can never show the other qualities that we have seen from our admitted group, from leadership capabilities to strong writing, being active in their schools and communities, to showing great growth from freshman to senior year. Congratulations to the admitted class of 2015! Now we just have to wait and see who chooses to attend, so send in your deposit if UGA is your school of choice. These are all the stats I can give you right now, so please do not ask for other data, as I will just have to say no. Our office is focused on phone calls, emails, WL information and transfer reviews, so I cannot always slog through the data.

My Career Self Assessment Worksheet - 1298 Words

GEN 102: Week Four Career Self-Assessment Worksheet Student Name: Aundrey Bryant Purpose: Use your Precision and Sequence to document and reflect on the results of your TypeFocus assessment to gain more insight into your personality, interests, values, and suggested careers for your personality type. Prepare: Take a moment to carefully review your TypeFocus assessment results. Think about your personality type and what characteristics are associated with it. Do you find yourself displaying those characteristics often? The results also suggest careers that suit your personality type. Think about the careers listed and the information provided that describes each one. Consider which career you would like to explore further and think†¦show more content†¦People often tell me that â€Å"I don’t meet a stranger† Whether I’m in the grocery store, or the mall, I can always strike up a conversation. I can truly admit when I’m wrong, but I don’t think I say things without thinking. I love to talk; however, I know there is a time and place for everything. 2. S = Sensing Sensible, Realistic I agree with the outcomes of the TypeFocus outcome statement. I have always been the type of person to look at things realistically. When my daughter went to college I knew at some point she could possibly try alcohol. With me telling her not to drink alcohol, I should be realistic about things. In the event she did try it, I wanted to make sure she was fully equipped to handle it. What I told her is to know your limit since you are not a drinker (you don’t want anyone to take advantage of you not knowing what’s going on because you are intoxicated). Do not drink and drive. Do not get into a car with someone that has been drinking. 3. F = Feeling Sensitive, Empathetic I completely agree with the outcomes of the TypeFocus about my personality. People often call me the peace maker. I have two friends that bump head. 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Development Of Stability In The Indonesian Banking Sector Finance Essay - Free Essay Example

Sample details Pages: 11 Words: 3429 Downloads: 8 Date added: 2017/06/26 Category Finance Essay Type Analytical essay Did you like this example? This book analyses the Indonesian economy and financial sector since 1968, with special emphasis on the 1971-79 period. The study covers macro-economic developments, financial structures and monetary policies. After thoroughly analyzing the Indonesian formal financial institutions and monetary instruments to control money supply and credit, and interest rate policies, the book develops a short-run monetary model of the Indonesian economy of 1971-1979. 2 Don’t waste time! Our writers will create an original "Development Of Stability In The Indonesian Banking Sector Finance Essay" essay for you Create order Cases on Financial Policy and Banking Deregulation in Indonesia. Edited by David C. Cole and Ross H. McLeod. Yogyakarta: Gadjah Mada University Press, 1991. 398p. This book provides rigorous information on the background and the consequences of the Indonesian banking deregulation from 1983 to 1990. Part III of this book delivers specific analysis on the adjustment to policies by the Indonesian banks, including strategy issues, reorientation toward the customer, pricing issues, personnel policies, asset-liability management, and management information systems. 3 Financial Sector Deregulation: Banking Development and Monetary Policy. Binhadi. Jakarta: Institut Bankir Indonesia, 1995. 540p. This book documents the Indonesian experience in financial sector deregulation from 1983 to 1993. The phase-by-phase process and its effect on banking and monetary policy have been comprehensively and systematically presented. In addition, the book contains valuable information about Indonesia and the overall evolution of the Indonesian financial sector. 4 Building a Modern Financial System: The Indonesian Experience. David C. Cole and Betty F. Slade. New York: Cambridge University Press, 1996. 379p. This book is a standard reference work on Indonesian financial development. It provides historical scope, both comprehensive coverage and institutional depth of detail, and insightful, very balanced policy analysis and assessment of the process over the thirty years period of the New Order regime. 5 Deregulation and Development in Indonesia. Edited by Farrukh Iqbal and William E. James. London: Praeger, 2002. 208p. This book, consisting 13 papers, documents the Indonesian experience in implementing deregulation in financial, trade, and investment sectors. It addresses the background, ingredients and results of the deregulation, as well as outlines further reform after the financial crisis. 6 The Politics of Economic Liberalization in Indonesia. Andrew Rosser. Surrey: Curzon Press, 2002. 232p. This book examines the dynamics shaping the process of economic liberalization in Indonesia since the mid-1980s. It argues that economic liberalization needs to be understood in terms of the extent to which economic crises shift the balance of power and influence within society away from coalitions opposed to reform and towards those in favor of reform. 7 Indonesian Experience with Financial Sector Reform. Donald P. Hanna. World Bank Discussion Papers, no. 237 (1994). 39p. This paper discusses the nature of the specific reforms carried out in Indonesia during 1983-1991 period, the environment in which they were done and, most importantly their effects on the real economy. 8 Financial Policy and Financial Sector Development in Indonesia since the 1980s Anwar Nasution. In Financial Big Bang in Asia. Edited by Masayoshi Tsurumi. Burlington: Ashgate Publishing Company, 2001, p. 191-223. This paper analyzes the policies since the early 1980s in Indonesia to develop a modern financial industry, and comprehensively describes the evolution of the Indonesian financial system, its structural form, its mode of operation, and the types of financial instruments it offers. 9 How Financial Liberalization in Indonesia Affected Firms Capital Structure and Investment Decisions. John R. Harris, Fabio Schiantarelli, and Miranda G. Siregar. The World Bank Working Paper Series, no. 997 (1992). 48p. By employing data panel of 1981 to 1988, this paper concludes that the financial reform has had a significant impact on firms real and financial choices. 10 Economic Reform in Indonesia: the Transition from Resource Dependence to International Competitiveness. Ali Wardana. The Indonesian Quarterly, vol. XXIV no. 3 (1995), p. 257-272. This essay provides a good analysis on the results of the economic reform in Indonesia, including results on growth, employment and wages, welfare and poverty, and equity. 11 The Role of the Private Sector in Indonesia: Deregulation and Privatization. Mari Pangestu. The Indonesian Quarterly, vol. XIX, no. 1 (1990), p. 27-51. This essay carefully assesses a series of reforms during 1980s that was intended to reduce the role of the government sector in the economy. 12 Control and Competition: Banking Deregulation and Re-regulation in Indonesia. Ross H. McLeod. Journal of the Asia Pacific Economy, vol. 4 no. 2 (1999), p. 258-297. This essay analyzes the underlying forces shaping banking policy in Indonesia during 1980s and 1990s. It describes the impact of the set of truly dramatic policy changes, draws attention to the failure to achieve some important objectives and explains why some of the successful reforms had begun to be reversed in the mid-1990s, before the 1997-98 crisis brought chaos to the economy-and to the banking system in particular. 13 Reorganizing Power in Indonesia: the Politics of Oligarchy in an Age of Markets. Richard Robison and Vedi R. Hadiz. London and New York: Routledge Curzon, 2004. 304p. This book provide a carefully crafted and intelligent analysis of the sources of the deep and complex conflicts that have determined the trajectory of Indonesian capitalism over the last four decades (1965-2004). 14 The Politics of Economic Development in Indonesia: Contending Perspective. Edited by Ian Chalmers and Vedi R. Hadiz. London and New York: Routledge, 1997. 269p. This book presents and analyzes trends in economic thought in Indonesia during period of 1965-1997, namely economic nationalism, economic liberalism, and economic populism. It traces their evolution and how they have influenced policy making. The Indonesian Financial Crisis 15 The Indonesian Economy in Crisis. Hal Hill. Singapore: ISEAS, 1999. 153p. This book describes and analyses Indonesian financial crisis 1997/8, against the general backdrop of economic decline in Southeast Asia. It also looks forward, considering Indonesias immediate policy challenges to overcome the crisis, and dwelling on some of the key lonegr-term policy challenges raised by the crisis. 16 Financial Fragility and Instability in Indonesia. Yasuyuki Matsumoto. London and New York: Routledge, 2007. 258p. This book examines the role of non-financial corporate overseas borrowing in causing vulnerability of the Indonesian economy, lead to the severe financial crisis in 1997/8. The accumulation of short-term, un-hedged, foreign currency loans in the non-financial corporate sector was caused by the inefficient domestic banking sector, causing interest rate differential remained high. 17 The Financial Crisis in Indonesia. Anwar Nasution. In East Asias Financial Systems: Evolution and Crisis. Edited by Seiichi Masuyama, Donna Vandenbrink, and Chia Siow Yue. Tokyo and Singapore: Nomura Research Institute and ISEAS, 1999, p. 74-108. This essay reviews the causes and impact of the currency and banking crises in Indonesia up to January 1998. It examines the macroeconomic development prior to 1997, discusses the background of the banking crisis, and analyses policy responses to the capital inflows of the early 1990s and to the present crisis. 18 Financial Sector Reform and Indonesias Crisis of 1997-98. Anwar Nasution. In Financial Liberalization and the Economic Crisis in Asia. Edited by Chung H. Lee. London: Routledge Curzon and EIJS, 2003, p. 47-81. This essay examines the financial sector reforms that had taken place since the 1980s and their possible links to the economic crisis of 1997-98. 19 Indonesia: the Long Road to Recovery. Steven Radelet. In Global Financial Crises and Reform. Edited by B.N. Ghosh. London: Routledge, 2001, p. 129-156. This paper examines the collapse of the Indonesian economy in 1997/8 and the most pressing economic problems inhibiting its recovery. 20 Global Markets and Financial Crises in Asia. Haider A. Khan. New York: Palgrave Macmillan, 2004. 251p. Chapter 3 of this book (p. 27-59) provides comprehensive analysis how financial liberalization imposed by Indonesia during 1980s and the early of 1990s contributed to the financial crisis of 1997-98. 21 Indonesia Beyond Soeharto: Polity, Economy, Society, Transition. Edited by Donald K. Emmerson. New York: An East Gate Book, 1999. 361p. This book provides explanation of the Indonesian financial crisis by carefully considering the historical, political, economic, social, and cultural perspectives. 22 The Indonesian Financial Crisis: from Banking Crisis to Financial Sector Reforms, 1997-2000. Shalendra D. Sharma. Indonesia, no. 71 (2001), p. 79-110. This essay presents analysis about the source of vulnerability and precipitating factors of the Indonesian financial crisis, and identify and evaluate the key reforms implemented in dealing with the crisis and in effort to improve the Indonesian banking sector performance. 23 Pathway through Financial Crisis: Indonesia. Leonardo Martinez-Diaz. Global Governance, no. 12 (2006), p. 395-412. This article examines economic policy making in Indonesia from the eve of the 1997 financial crisis to 2005 and asks whether engagement with the IMF widened or narrowed the choices available to Indonesian policymakers. 24 Indonesias Banking Crisis: What Happened and What Did We Learn? Charles Enoch, Oliver Frecaut, and Arto Kovanen. Bulletin of Indonesian Economic Studies, vol. 39 no. 1 (2003), p. 75-92. This article traces the stages of the Indonesian banking crisis of the late 1990s, and identifies governance issues of each stage. Based on that, the article concludes some lessons learned from the crisis. The Indonesian Banking Restructuring 25 Indonesian Banking Crisis: The Anatomy of Crisis and Bank Restructuring. I Putu Gede Ary Suta and Soebowo Musa. Jakarta: Sad Satria Bhakti, 2004. 434p. This book provides objective assessment on the crisis and bank restructuring in Indonesia. It also draws many lessons can be learned especially from jurisdiction and accountability aspects. 26 BPPN: The End. I Putu Gede Ary Suta and Soebowo Musa. Jakarta: Sad Satria Bhakti, 2004. 394p. This book examines the work of BPPN-the Indonesian banking restructuring agency-in implementing banking restructuring after the severe financial crisis 1997-98. The bank restructuring program is carried out to manage the crisis with the aim to maintain/regain public confidence toward the banking system, improve the capital structure of the bank, create new regulations and laws promoting a healthy and strong banking system. 27 Bank Restructuring and Financial Institution Reform in Indonesia. Yuri Sato. The Developing Economies, vol. XLIII no. 1 (2005), p. 91-120. This essay addresses institutional reforms and examines the features of post-restructuring management reform at major banks. In addition, it also provides a review of major actors and the banking institution before the crisis and sheds light on the post-crisis redeployment of actors. 28 Banking collapse and Restructuring in Indonesia, 1997-2001. George Fane and Ross H. McLeod. Cato Journal, vol. 22 no. 2 (2002), p. 277-95. This essay overviews the Governments bank restructuring strategy, examines its costs, and appraises the preliminary result of the restructuring. 29 Dealing with Bank System Failure: Indonesia, 1997-2003. Ross H. McLeod. Bulletin of Indonesian Economic Studies, vol. 40 no. 1 (2004), p. 95-116. This paper describes the collapse of the Indonesian banking system and the governments policy response to it, under advice from IMF, including bank restructuring. 30 Performance of East Asian Banking Sectors under IMF-Supported Programs. Luc Can and Mohamed Ariff. Journal of the Asia Pacific Economy, vol. 14 no. 1 (2009), p. 5-26. This paper reports the performance of the banking sectors of four crisis-hit East Asian economies, under IMF-restructuring programs, over the pre- and post-restructuring periods. 31 Bank Restructuring in Indonesia. Dara Khambata. Journal of International Banking Regulation, vol. 3 no. 1 (2001), p. 79-87. This essay evaluates the successes and failure of bank restructuring effort in Indonesia, and offers possible measures to repair or improve the banking industry. 32 Rebuilding the Indonesian Banking Sector: Economic Analysis of Bank Consolidation and Efficiency. Kimie Harada and Takatoshi Ito. JBICI Review, no. 12 (2005). This essay examines the soundness of the Indonesian banking sector, particularly during and after of the government-led bank consolidation after the financial crisis. It estimates a nonparametric frontier function and analyzes efficiency with a quantitative measure. 33 Financial Sector Crisis and Restructuring: Lessons from Asia. Carl-Johan Lindgren, Tomas Balino, Charles Enoch, Anne-Marie Gulde, Marc Quintyn and Leslie Teo. IMF Occasional Paper, no. 188 (2000). 103p. This paper reviews the policy responses of Indonesia, South Korea, and Thailand to the Asian crisis that erupted in 1997, and compares these actions of these three countries with those of Malaysia and the Philippines, which were buffeted by the crisis. The Indonesian Financial Reform after the Financial Crisis 34 Post-Crisis Economic Reform in Indonesia: Policy for Intervening in Ownership in Historical Perspective. Yuri Sato. IDE Research Paper, no. 4 (2003). 46p. This paper examines what structural changes have taken place in the banking and corporate sectors due to the reform policies in the post-crisis and post-Soeharto Indonesia. 35 Indonesias Crisis and Future Prospects. Ross H. McLeod. In Asian Contagion: the Causes and Consequences of a Financial Crisis. Edited by Karl D. Jackson. Boulder: Westview Press, 1999, p. 209-240. This essay outlines the main ingredients of microeconomic reforms and the IMFs menus in dealing with the Indonesian financial crisis. 36 Designing an Integrated Financial Supervisory Agency: Selected Lessons and Challenges for Indonesia. Reza Y. Siregar and William E. James. ASEAN Economic Bulletin, vol. 23 no. 1 (2006), p. 98-113. This paper draws essential lessons from the experiences of other countries to highlight a number of key challenges facing Indonesia in designing its integrated financial sector supervisory agency, especially in the early stages. 37 Indonesia: Reforming the Institutions of Financial Governance? Natasha Hamilton-Hart. In The Asian Financial Crisis and the Architecture of Global Finance. Edited by Gregory W. Noble and John Ravenhill. New York: Cambridge University Press, 2000, p. 108-131. This paper addresses regulatory failure that caused the financial crisis 1997-98 and identifies reform agenda, especially institutional reform, to improve the Indonesian financial system. 38 Indonesias New Deposit Guarantee Law. Ross H. McLeod. Bulletin of Indonesian Economic Studies, vol. 42 no. 1 (2006), p. 59-78. This essay addresses the main ingredients of the Law 24/2004 on deposit guarantee. This new law allows the phasing out of the blanket guarantee introduced in 1998 in response to the economic and banking crisis, but it also allows its reinstatement in the event of a threatened collapse of the banking system. Theoretical Issues 39 Bank Soundness and Macroeconomic Policy. Edited by Carl-Johan Lindgren, Gillian Garcia, and Matthew I. Saal. Washington, D.C.: IMF, 1996. 215p. This book develops a framework for bank soundness. Bank soundness is determined by operating environment and governance. Financial liberalization is expected to improve the operating environment of banking sector. Governance consists of internal governance that mainly related to ownership structure, and external governance that consists of market discipline by depositors-investors and regulatory and supervisory by the authority, usually central bank. 40 A Model of Balance of Payments Crises. Paul Krugman. Journal of Money, Credit, and Banking, vol. 11 no. 3 (1979), p. 311-325. This paper is widely recognized as the first-generation models of currency crises, theorizing that fundamentally inconsistent domestic policies lead an economy inexorably toward a currency crisis. This argument is supported by R.P. Flood and P.M. Garber, Collapsing Exchange Rate Regimes: Some Linear Examples, Journal of International Economics, Vol. 29 No. 1 (1984), p. 1-13. 41 Rational and Self-Fulfilling Balance of Payments Crises. Maurice Obsfeld. American Economic Review, vol. 76 no. 1 (1986), p. 72-81. This paper is widely recognized as the second-generation models of currency crises, theorizing that a currency crisis can occur even when macroeconomic policies are apparently consistent with a fixed exchange rate policy. These models show how a spontaneous speculative attack on a currency can cause a crisis, even if fiscal and monetary policies are consistent. 42 Financial Restraint: Towards a New Paradigm. Thomas Hellmann, Kevin Murdock, and Joseph Stiglitz. In The Role of Government in East Asian Economic Development, edited by M. Aoki, H. K. Kim, and M. Okuno Fujiwara. New York: Oxford University Press, 1997, p. 163-207. This paper examines a set of financial policies, called financial restraint, that address financial market stability and growth in an initial environment of low financial deepening. Unlike with financial repression, where the government extracts rents from the private sector, financial restraint calls for the government to 43 Credit Rationing in Markets with Imperfect Information. Joseph E. Stiglitz and Andrew Weiss. The American Economic Review, vol. 71 no. 3 (1981), p. 393-410. This essay develops a model why is credit rationed. It shows that in equilibrium a loan market may be characterized by credit rationing. Banks making loans are concerned about the interest rate they receive on the loan, and the riskiness of the loan. However, the interest rate a bank charges may itself affect the riskiness of the pool of loans by either sorting potential borrowers (the adverse selection effect), or affecting the actions of borrowers (the incentive effect). 44 Capital Flows, Credit Transmission and the Currency Crisis in Southeast Asia. Ramkishen S. Rajan and Iman Sugema. CIES-University of Adelaide Discussion Paper, No. 99/25 (1999). 26p. This paper presents an analytical framework to examine the interplay between banking sector, financial liberalization, and currency crisis; and applies it to the East Asian financial crisis case. Further discussion can be found at: Graham Bird and Ramkishen S. Rajan, Banks, Financial Liberalization, and Financial Crises in Emerging Markets, CIES-University of Adelaide Discussion Paper, No. 99/16 (1999). 45 Understanding Financial Crises: a Developing Country Perspective. Frederick Mishkin. NBER Working Paper, no. 5600 (1996). 65p. This paper explains the puzzle of how a developing economy can shift from a path of reasonable growth before a financial crisis, as in Mexico in 1994, to a sharp decline in economic activity after a crisis occurs. It does so by outlining an asymmetric information framework for analyzing banking and financial crises in developing countries. 46 Financial Liberalization, Prudential Supervision, and the Onset of Banking Crises. Ilan Noy. Emerging Markets Review, no. 5 (2004), p. 341-359. This paper examines what is perceived as one of the main culprits in the occurrence of banking crises: financial liberalization. Based on an empirical investigation of a panel-probit model using macro-economic, institutional, and political data, it concludes that an immediate impact of financial liberalization is the loss of monopoly power that destabilizes the financial industry. 47 Financial Liberalization and Financial Fragility. Demirguc-Kunt, Asli and Enrica Detragiache. IMF Working Paper, no. 98/83 (1998). 36p. This essay studies the empirical relationship between financial liberalization and banking crises in 53 countries during 1980-1995. The finding is that banking crises are more likely to occur in liberalized financial systems. 48 Bank Restructuring and Resolution. Edited by David S. Hoelscher. New York: Palgrave Macmillan, 2006. 391p. This book provides a thorough analysis on theoretical models of bank restructuring and resolution, such as benefits and cost of intervening in banking crises, bank closure options, global insolvency initiative, and options for asset management. It also presents some case-studies, including South Korea, Indonesia, Turkey and some transition economies. 49 Financial Crises, Contagion, and the Lender of Last Resort: a Reader. Edited by Charles Goodhart and Gerhard Illing. New York: Oxford University Press, 2002. 558p. This book assembles a selection of the best available studies in the issues of financial crises, contagion, and lender of last resort. Overall, this book provides comprehensive and authoritative coverage of the contending views on how the authorities might response to financial crises. 50 Stabilizing an Unstable Economy. Hyman Minsky. New Haven and London: Yale University Press, 1986. 353p. In this phenomenal book, Minsky develops Financial Instability Hypothesis (FIH), seeks to explain the endogenously fragile and unstable nature of capitalist economies by focusing on the financial structure of the economy. Like Keynes, Minsky rejects the theoretical assumption of neoclassical economics that natural forces propel the economy towards equilibrium and that government intervention is therefore unwarranted. On the contrary, he assigns an important role to big government and the lender of last resort to stabilize asset values and profitability in an environment characterized by inherent instability. 51 The Political Economy of Policy Reform. Edited by John Williamson. Washington, D.C.: Institute for International Economics, 1994. 601p. This book addresses these questions: what are the political conditions that make economic transformation possible? Did economic crises strengthen the hands of the reformers? Was the rapidity with which reforms were instituted crucial? Did the reformers have a honeymoon period in which to transform the economy? The authors answer these and other related questions, as well as providing first-hand accounts of the politically charged atmosphere surrounding reform efforts in their countries. 52 Political Economy of Policy Reform in Developing Countries. Anne O. Krueger. Cambridge: The MIT Press, 1993. 171p. In this book, Krueger analyzes the interaction of politics and economics in the experience with slow growth and debt crisis in terms of three major themes. The first is that politically determined policies have economic consequences that can and do change the political equilibrium that generated those policies. Second, the analysis of the political economy of economic policy determination in developed countries can only be undertaken on the basis of assumptions about the nature of government. Third, that neither economic policies nor governments can be looked at as enduring phenomena. Both the nature of the government and the economic policies can be changed according to the political and economic responses one sets off in the other, resulting in various types of policy cycles that need to be better understood. 53 The Political Economy of Reform. Edited by Federico Sturzenegger and Mariano Tommasi. Cambridge: The MIT Press, 1998. 380p. This book is organized around three basic questions: first, why do reforms take place. Second, how are reforms implemented? And third, which candidates are most likely to undertake reforms? To answer these questions, the authors propose formal models raised by the recent reform experience of many Latin American and eastern European countries. They apply common standard of analytical rigor to the study of economic and political behavior, assuming political agents to be rational and forward-looking, with expectations consistent with the properties of the underlying model.

Ghost Story Free Essays

It was a cold starlit sky when a couple decided to steal a pawn shop which had many jewellery from different type of countries. It was located in an unusual part of the town where people do not often visit as it has a very strange atmosphere in the air. ‘Quick, Quick’ said the man grabbing his woman by her wrist and dragging her behind. We will write a custom essay sample on Ghost Story or any similar topic only for you Order Now ‘He’s coming, we must disappear before he sees us’. The man held his girl girlfriend very tightly by her arm, who was struggling to run with a heavy load on her back. As the couple hurried along the cold chilling street they slipped into an ally and began to catch there breath. Then came a rather large grotesque looking man charging from his shop, looking from left to right. The man was around six foot tall, rather heavy eyebrows, with many scars across his neck and a right eye which had an irregular white colour inside. As he looked into the dark misty sky he gave an almighty roar which sent vibrations through the heart of the couple. His face turned from one colour to another and as he clenched his fist he then swore to take revenge on the thieves. At this moment of time his humanity was questioned as he looked like he was indestructible. The couple in the alleyway stared at one another in the face, heart beating to the second regretting they even stepped outside the shop. As they were in a cul-de-sac they were too afraid to leave the ally and make an escape. The couple muttered words under there breaths as if they were planning an escape. The man then went back inside the shop and slammed the door which then sent a shudder through the couples body. As the couple went into the streets, they heard a little tap of footsteps in the alley which they were hiding in. The woman stopped and turned towards the alley where there was a dark shadowed figure in the mysteriously gloomy corner filled with a thick dark mist as if she was attracted to it. As the woman curiously stared in the corner, the man held hand and gradually pulled her away from it. As she exited the alleyway she heard a deep, slow trembling voice ‘Where do you think you are going’. As she heard this voice it started to make her think she was hearing something in her head but soon she and the man realised something was in the corner. You aren’t going to escape’ and then in a slightly decrepit voice ‘It is yours to keep forever’. The woman who then looked in her bag to see what it meant, as she scurried through her bag there she found a black box which began to glow as soon as she picked it up. As soon as she picked it up the creature laughed in a creepy way and all that was heard was a screeching hissing noise. The woman immediately dropped the beautiful black box which then opened, containing a necklace with a dark mist filled black stone hanging from it. This is when the man decided he had enough, grabbed the bag containing the rest of the jewellery and prompted the woman to leave. As they decided to leave she couldn’t help but pick up the gold necklace and put in safely in the box. ‘I’m going to throw this back, we don’t need it’ As she dumped the necklace in the gutter, the couple left the scene of the robbery and they decided to take a taxi. As the car arrived the woman was adamant on taking a taxi but nevertheless decided to go in. As the man entered the taxi he was too occupied in the jewellery but when the woman sat down she looked in disbelief what was on the seat in front of her. The glowing black box was shining like a star and as she opened it, it contained a note ‘Get Rich Or Die Trying. ‘ As soon as she finished reading the note the taxi driver who was the shop owner then turned back and cackled in a callous, cold-blooded way ‘REMEMBER ME’ and drove the car down into the banks of a countryside where a low, lurid lake awaited the coming of the notorious thieves. How to cite Ghost Story, Papers

Stigma and Mental Health in South Africa †MyAssignmenthelp.com

Question: Discuss about the Stigma and Mental Health in South Africa. Answer: Stigma Stigma and discrimination have been linked with some diseases and hence form part of global public health concerns. Treatment stigma leads to barriers to sick people that hinders them from getting access to health care and hence the lack of compliance (Clement et al., 2015). Stigma leads to problems related to ignorance and issues linked to knowledge and attitude. Stigma exists in two forms: the self and public stigma. These types of stigma are related to each such that one can lead to the other. However, the various types of stigma have a different effect on people with health problems. For instance, people who have mental illnesses suffer to go through psychological and social disturbances due to psychiatric stigma. According to Hatzenbuehler et al., 2013, stigma leads to low self-esteem, social isolation, and marginalization of the sick people in the society. In this case, such people cannot get employment opportunities, social support services, houses, and security. These problem s make it difficult for the sick people to seek health care. This situation becomes worse when health stigma is coupled to inequalities in resource allocation and poor access to health care services (Kakuma et al., 2010). The term stigma was first used by the Greeks to refer to the slaves who had marks on their body to identify them. It means that there is something bad about a particular person and hence it is a social attitude which is used towards mental illnesses. In its capacity, stigma is a social disgrace and it discredits a person. It is also and indicates a discrepancy that exists in the virtual social identity of a person in relation to their actual social identity (Lund et al., 2010). When stigma discredits the abilities of a person, then they can make an assumption concerning the persons' abilities leading to some sorts of discrimination. The stigmatized person is dehumanized and their status is reduced in terms of the social values such that they are viewed to be having flaws and hence they have less average as compared to other members of the society. Resources for mental illnesses The services offered for the mental illnesses are inadequate all over the world. This is because as progress is made in improving services for other diseases in health care, no progress is made for mental illnesses (Egbe et al., 2014). There are some vices like prejudice, stigma, and ignorance against this category of patients which has led to widespread inequality in terms of mental health care resources. The problem is worse especially from the low and medium income countries where resources for mental illness are neglected. In most of the psychiatric hospitals, the hospitals are unsuitable for use by the patients. Mental health in South Africa South Africa is categorized as a middle-income nation with approximately 47 million people. However, the country has several socioeconomic risk factors which can cause mental illnesses and other forms of disability (Burns, 2014). Being the epicenter of HIV disease in sub-Saharan Africa, South Africa has the highest prevalence rate of this disease. High rates of HIV are associated with a high number of psychiatric disorders such as anxiety, dementia, depression and psychosis. This leads to high mortality resulting from HIV leaving many children orphaned and as heads of homes. As a result, there are high levels of poverty, unemployment, inequality, violence, trauma and poverty, which are risk factors for the development of mental illnesses (Cluver and Orkin, 2009). This causes a high burden of mental illnesses and other forms of disabilities in the society. South Africa is a signatory t the United Nations Conventions on the Rights of Persons with disabilities. The country is also commi tted to a domestic treaty for preserving the rights of people who have mental disabilities. This is officiated in an act, the Mental Health Care Act 2002. Based on this legislation, South Africa is committed to compulsory reporting of abuses, protection of property and admission of mentally ill persons. Moreover, the Mental Health Care in South Africa provided for a decentralized provision of health care from the large psychiatric centers to the offering of community-based mental health services. However, this legislation has not been properly implemented because there was no proper funding to enable the training of personnel, provision of facilities at community care centers. This has led to a high number of chronic issues throughout South Africa on the basis of the provision of treatment and rehabilitation of people suffering from mental illnesses. Stigma and mental illnesses Due to disparities in wealth ownership and access to care to the mentally ill people in South Africa, the social and health systems have been paralyzed. The mental health disorders are sometimes associated with deaths arising from committing suicide, and low rate of life expectancy. In other cases, this class of paper may undergo individual or collective suffering moments. As Williams et al., (2008) argues, stigma linked to mental illnesses is because such people are less productive, less socially and physically activity and their increased dependence on their families for care. Reducing the cases of stigma is thus an important step in improving the lives of the mentally ill people. For instance, some stereotypes used by the public portray the mentally ill people to be violent, dependent, unstable psychologically, dangerous and unfit to get married. These stereotypes do not consider the severity or the level of recovery that the mental illness patients go through. Thus this stigmatiz ation causes a spoiled to them. Bearing in mind the stigma that the mentally ill people go through in the society, it is crucial that the health care centers where these patients seek treatment from refrain from judging them. This is because the manner in which the health care providers treat the mentally ill patients determines their personal and situational beliefs as well as personal attitudes that they develop towards the society. This can create a conceptualization of the practical practices with which the community views and treats the mentally ill persons. In most cases, the health care personnel feel afraid to handle the stigma which the people with mental illnesses go through. However, South Africa has made a step ahead and decentralized the mental illness care into the primary health care exposes many health care workers to giving care to mental illness people (Vorster et al., 2000). Initially, there was a stigma among the health care providers towards the people with mental illnesses. For instance, the h ealth care workers had less optimism in making the prognosis for people with mental illnesses. It is, therefore, important for policies to be implemented which ensure that the health care professionals do not stigmatize the people with mental illnesses. This will help in shaping a positive health care outcome among these patients and reduce mortalities that could arise from mental illnesses (World Health Organization. Dept. of Mental Health and Substance Abuse, 2005). The health care system in South Africa is organized in a way that it can provide acute health care and inequities between the public and private health care centers. For this disease burden, South Africa has a chronic epidemic which needs to be addressed by the health care professionals by making reorganizations in the integrated health care in managing mental illnesses. As it is, South Africa has a large treatment gap among the mental treatments which is largely caused by the health care professionals who stigmatize the people with mental illnesses (Berg, 2003). As measures are being put in providing access to h ealth care by these people, it is crucial that measures are also put in place to address the issue concerning stigmatization of people with mental illnesses in South Africa. This will result in an increased uptake of mental illness treatment alongside the widespread acceptability of the programs and services. This is in the process of health care re-organization that the South African health care system is going through. For proper measures to be put in place to help the people with mental illnesses, it is important for the policy makers to have a clear understanding of the stigma that these patients go through. Therefore most interventions for people with mental illnesses should be aimed at reducing the social stigma. According to Saxena et al., (2007), the psychiatric stigma originates from several reasons which in most cases are from beliefs concerning mental disorders. Many of such misconceptions as well as traditional beliefs cause stigmatization in their own capacity. Other beliefs that cause stigma make these mentally ill people delay in seeking treatment. For instance, mental illness as a deliberate act is a stigma which originates from the members of the community which makes them believe that the mentally ill people pretend to be sick (Mayosi et al., 2009). In this case, the community beliefs that the mentally ill people act from the symptoms of mental illnesses and this perception makes th e mentally ill people delay in getting medical help from health care facilities. Most of the Black South African has a stigma that the mentally ill people are bewitched. This belief makes the families of such patients opt to seek help from traditional healers instead of modern health care therapeutics. The origins of stigma are on the basis of the caveats in traditional beliefs and knowledge concerning the causes of mental illnesses which lead to abuse of human rights among the mental illness people (Bockting et al., 2013). As a result, the stigmatization of the people with mental illnesses emanates from a combination of several problems such as behavior, knowledge, and attitudes. References Berg, A., 2003. Ancestor reverence and mental health in South Africa. Transcultural Psychiatry, 40(2), pp.194-207. Bockting, W.O., Miner, M.H., Swinburne Romine, R.E., Hamilton, A. and Coleman, E., 2013. Stigma, mental health, and resilience in an online sample of the US transgender population. American journal of public health, 103(5), pp.943-951. Burns, J.K., 2011. The mental health gap in South Africa: A human rights issue. The Equal Rights Review, 6(99), pp.99-113. Clement, S., Schauman, O., Graham, T., Maggioni, F., Evans-Lacko, S., Bezborodovs, N., Morgan, C., Rsch, N., Brown, J.S.L. and Thornicroft, G., 2015. What is the impact of mental health-related stigma on help-seeking? A systematic review of quantitative and qualitative studies. Psychological medicine, 45(1), pp.11-27. Cluver, L. and Orkin, M., 2009. Cumulative risk and AIDS-orphanhood: Interactions of stigma, bullying and poverty on child mental health in South Africa. Social science medicine, 69(8), pp.1186-1193. Egbe, C.O., Brooke-Sumner, C., Kathree, T., Selohilwe, O., Thornicroft, G. and Petersen, I., 2014. Psychiatric stigma and discrimination in South Africa: Perspectives from key stakeholders. BMC psychiatry, 14(1), p.191. Hatzenbuehler, M.L., Phelan, J.C. and Link, B.G., 2013. Stigma as a fundamental cause of population health inequalities. American journal of public health, 103(5), pp.813-821. Kakuma, R., Kleintjes, S., Lund, C., Drew, N., Green, A. and Flisher, A.J., 2010. Mental Health Stigma: what is being done to raise awareness and reduce stigma in South Africa?: original article. African Journal of Psychiatry, 13(2), pp.116-124. Lund, C., Kleintjes, S., Kakuma, R., Flisher, A.J. and MHaPP Research Programme Consortium, 2010. Public sector mental health systems in South Africa: inter-provincial comparisons and policy implications. Social psychiatry and psychiatric epidemiology, 45(3), pp.393-404. Mayosi, B.M., Lawn, J.E., Van Niekerk, A., Bradshaw, D., Karim, S.S.A., Coovadia, H.M. and Lancet South Africa team, 2012. Health in South Africa: changes and challenges since 2009. The Lancet, 380(9858), pp.2029-2043. Saxena, S., Thornicroft, G., Knapp, M. and Whiteford, H., 2007. Resources for mental health: scarcity, inequity, and inefficiency. The lancet, 370(9590), pp.878-889. Vorster, H.H., Venter, C.S., Kruger, H.S., Kruger, A., Malan, N.T., Wissing, M.P., De Ridder, J.H., Veldman, F.J., Steyn, H.S., Margetts, B.M. and MacIntyre, U., 2000. The impact of urbanization on physical, physiological and mental health of Africans in the North West Province of South Africa: the THUSA study. South African Journal of Science, 96. Williams, D.R., Herman, A., Stein, D.J., Heeringa, S.G., Jackson, P.B., Moomal, H. and Kessler, R.C., 2008. Twelve-month mental disorders in South Africa: prevalence, service use and demographic correlates in the population-based South African Stress and Health Study. Psychological medicine, 38(02), pp.211-220. World Health Organization. Dept. of Mental Health and Substance Abuse, 2005. Mental health atlas 2005. World Health Organization.

Physical Education and Human Biology Research Paper Example

Physical Education and Human Biology Paper While studying Physical Education and Human Biology at A level, my passion in sport and its relation with the human body has continued to grow and develop. As a keen sportsman I want to develop a career in the sports industry, using the knowledge gained through study to enhance my opportunities in this exciting area. I have also become more and more interested in the multiple factors influencing the performance of a person engaged in sport, from an occasional participant, through to club level and onto elite level athletes. These are factors that we have been investigating in detail through A level Physical Education. Studying Chemistry and Human Biology at A Level has developed my practical skills further, as a result of the many and varied experiments conducted in the laboratory. Additionally, I have gained valuable analysis and evaluation skills through this practical work, due to the need to analyse and evaluate the data retrieved from experiments, and interpreting this data into a meaningful conclusion. Human Biology has allowed me to expand my knowledge of the human body in many different ways, including how the human body operates, the factors which can influence it, and the way it responds to exercise. We will write a custom essay sample on Physical Education and Human Biology specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Physical Education and Human Biology specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Physical Education and Human Biology specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Of particular interest to me are the different aspects of sport science, for example, how performance is influenced by external factors such as nutrition and training, how psychology, biomechanics, and physiology contribute to an individuals success, and the role of sports and physical health in the context of quality of life. The continued study of these subjects will enable me to better understand success factors, which can mean the difference in performance between two similar athletes. Furthermore, expertise in these areas will help me to understand how to leverage these different influences to achieve improved performance. As an active member of my local Squash Club, I am involved in the committee, helping organise league matches, tournaments and external match competitions with other clubs. This has proved to be valuable experience in terms of learning to organise, communicate and run different types of events, whilst being a committed player myself. Other sports I am interested in include swimming, tennis and mountain-biking. My general interest in various sports has given me an insight into their discrete demands, their conception, and their physical and mental requirements. I have come to understand, however, that there are fundamental scientific principles which are the same for all sports. Recently I spent two weeks with French friends in France, and discovered that my interest in sport has been a useful way of meeting new people and improving my language skills. As a result my French has significantly improved. I have developed other skills that will benefit me at university through part-time work at my local supermarket. These involve serving and interacting with customers, cash handling, working with others as part of team and the need for efficient and effective work. I have received several shining stars from my employers in recognition of my part in the success of their operation. Continued study in the field of Sports and Exercise Science will be a challenge that I look forward to as I am determined to further develop my understanding with a view to pursuing a successful career in the Sports Industry. Studying at university will help build and develop the skills I have gained to date and will enable me to make an informed decision about which specific career path I wish to pursue.

Learn Whether Cloud Seeding Can Kill Hurricanes

Learn Whether Cloud Seeding Can Kill Hurricanes Efforts at storm modification date back to the 1940s, when Dr. Irwin Langmuir and a team of scientist from General Electric explored the possibility of using ice crystals to weaken storms. This was Project Cirrus. Enthusiasm about this project, combined with devastation from a series of hurricanes that made landfall, prompted the U.S. federal government to appoint a Presidential Commission to investigate storm modification. What Was Project Stormfury? Project Stormfury was a research program for hurricane modification that was active between 1962 and 1983. The Stormfury hypothesis was that seeding the first rain band outside of the eyewall clouds with silver iodide (AgI) would cause supercooled water to turn into ice. This would release heat, which would cause the clouds to grow faster, pulling in air that would otherwise reach the wall of clouds around the eye. The plan was to cut off the air supply feeding the original eyewall, which would cause it to fade away while a second, wider eyewall would grow further from out from the storms center. Because the wall would be wider, air spiraling into the clouds would be slower. The partial conservation of angular momentum was intended to decrease the force of the strongest winds. At the same time the cloud seeding theory was being developed, a group at the Navy Weapons Center in California was developing new seeding generators that could release large amounts of silver iodide crystals i nto storms. Hurricanes That Were Seeded With Silver Iodide In 1961, the eyewall of Hurricane Esther was seeded with silver iodide. The hurricane stopped growing and showed signs of possible weakening. Hurricane Beulah was seeded in 1963, again with some encouraging results. Two hurricanes were then seeded with massive quantities of silver iodide. The first storm (Hurricane Debbie, 1969) weakened temporarily after being seeded five times. No significant effect was detected on the second storm (Hurricane Ginger, 1971). Later analysis of the 1969 storm suggested that the storm would have weakened with or without the seeding, as part of the normal eyewall replacement process.​ Discontinuing the Seeding Program Budget cuts and lack of definitive success led to the discontinuation of the hurricane seeding program. In the end, it was decided that funding would be better spent learning more about how hurricanes work and in finding ways to better prepare for and lessen the damage from natural storms. Even if it turned out cloud seeding or other artificial measures could lessen the intensity of the storms, there was considerable debate about where on their course the storms would be altered and concern over the ecological implications of changing the storms.

Violent video games Research Paper Example | Topics and Well Written Essays - 2000 words

Violent video games - Research Paper Example They had not much opportunities other than playing games to spend their free time. However, teenagers of current era are getting more opportunities to spend their free time. The arrivals of computer, internet, television and mobile phones have brought immense opportunities to them. These channels or media offer many opportunities to play video games. It should be noted that playing some kind of games in the ground require some physical effort. On the other hand, not much physical effort is needed for playing videogames. That is why lazy modern generation is running after videogames. Two features of video games fuel renewed interest by researchers, public policy makers, and the general public. First, the active role required by video games is a double-edged sword. It helps educational video games be excellent teaching tools for motivational and learning process reasons. But, it also may make violent video games even more hazardous than violent television or cinema. Second, the arrival of a new generation of ultraviolent video games beginning in the early 1990s and continuing unabated to the present resulted in large numbers of children and youths actively participating in entertainment violence that went way beyond anything available to them on television or in movies. Recent video games reward players for killing innocent bystanders, police, and prostitutes, using a wide range of weapons including guns, knives, flame throwers, swords, baseball bats, cars, hands, and feet (Anderson) Some people argue that videogames help teenagers to increase their mental abilities and it should be encouraged as much as possible. On the other hand others are of the view that over influence of videogames may affect the physical, mental and emotional developments of teenagers. In do believe that playing excess videogames is not at all good for the teenage community. This paper argues against excessive playing of videogames with the help if arguments in favor and against videogame playing. â€Å"Gentile & Anderson (2003) state that playing video games may increase aggressive behavior because violent acts are continually repeated throughout the video game. This method of repetition has long been considered an effective teaching method in reinforcing learning patterns† (p.4). One of the major negative impacts of playing videogame is the development of aggressive behavior among the children. Anderson & Dill (2000) also pointed out the development of aggressive behavior among the teenagers as a result of excessive videogame playing. In their opinion, â€Å"long term video game players can become more aggressive in outlook, perceptual biases, attitudes, beliefs, and behavior than they were before the repeated exposure or would have become without such exposure† (Anderson & Dill, p.774). Aggressive behaviors are increasing day by day among teenage communities. It should be noted that in schools of western countries, plenty of shooting and violent inci dents are taking place periodically. On the other hand, such violent behaviors among teenage communities in the underdeveloped countries are less. This is because of the fact that teenagers in the developed countries are getting more opportunities to play videogames because of the

Can Obama Make All the Changes that He Promised Essay

Can Obama Make All the Changes that He Promised - Essay Example The message of â€Å"change† and â€Å"hope† that his campaign bombed the public with was entirely predicated on the existence of a contrast: they and I, thou and I. Obama’s election is solely attributable to this contrast and the rhetorical emphasis upon that contrast. America experienced this same phenomenon in 1976: the year in which Jimmy Carter became renowned for lofty campaign promises. All that Carter needed was an image: the image of an â€Å"outsider†, somebody â€Å"fresh†, somebody to stand in contrast with the failure of Nixon and his corruption. Like Carter, Obama has made promise under the guise of an outsider, and Americans took him on his word. But Carter met resounding failure, both in his ability to stand up for his country in the face of its enemies and to bring lasting improvement in the country’s economic situation. To the question of whether the current President can keep those promises he has given to get elected, it a ppears as though he will not be able to. As Jonathan Woon and countless commentators have indicated, there is an aura of optimism floating above Obama’s supporters. Of course, the stars are aligned for the implementation of progressive policies not seen since the legislation of New Deal policies (Woon 329). The Congress is led by Democrats in both houses, ready to submit to a Democratic President for approval. But not only are liberal members of Congress impeding the â€Å"progress† that Obama supporters are seeking, politicians have not changed their ways from the paradigm the new President called â€Å"politics as usual†. The optimism these supporters share is merely symbolic: it is what the President represents as a person, and not as a politician, which is the subject of so much hero worship. Although optimism is good when dealing with life’s problems, in excess it can stand in the way of real progress. Loyalty to people,

Carbon Nanotubes for Nano-particle Field Extraction Thruster

Carbon Nanotubes for Nano-particle Field Extraction Thruster Using carbon nanotubes as propellant for nano-particle field extraction thrusters Stefan Seuleanu Introduction Carbon nanotubes have been a research focus for more than two decades due to their unique physical properties and have been used so far in a variety of appli- cations. A possible application of carbon nanotubes is their use as propellant for an electric propulsion prototype, the nano-particle field extraction thruster (nanoFET). The nanoFET accelerates and ejects conductive particles in order to provide thrust1 . Its main advantage over other electric propulsion systems, such as ion or arcjet thrusters, is its variable specific impulse and thrust, while maintaining a high internal efficiency1 . Theoretically, the nanoFET propulsion system can be used for a large range of orbital and deep space exploration sit- uations, offering the possibility of decoupling the spacecraft design from the propulsion system4 . However, to date, nanoFETs have not been researched ex- tensively and much of the experimental work is still to be expected. This paper will investigate the possibility of using carbon nanotubes as nanoFET propel- lant by considering their relevant physical properties. By understanding how the nano-particle field extraction thruster works,this account also motivates the use of carbon nanotubes as propellant, despite their current high price. Properties and characteristics of CNTs Firstly, it is important to understand the relevant characteristics that make CNTs desirable for the nanoFET propulsion system. A carbon nanotube is a tubular/cylindrical structure that can be visualized as a wrapped sheet of graphene (one atom thick, two dimensional carbon based hexagonal lattice). Their size is typically a couple of nanometers in diameter and can span many micrometers in length. Carbon nanotubes can be single-walled (SWNTs) or multi-walled (MWNTs). These two characteristics will determine their aspect ratio (ratio between length and diameter), which is generally very high. As will be explained later on, the aspect ratio is a determinant factor that influences the nanoFET performance2,3 . The geometric structure of the nanotube determines its electrical properties. Based on the chiral vector (n,m), illustrated below, there are three main types of CNTs: zigzag, armchair and chiral. When n − m is a multiple of three, then the CNT is metallic, and semiconducting otherwise. Due to their geometry, armchair CNTs are always metallic, while the other types can be metallic only with the right choice of (n,m). Because there is no exact way to synthesize carbon nanotubes of only one geometry, as expected, generally one third of the synthesized CNTs are metallic and the rest are semiconducting 2,3 . Figure 1: CNT type depends on the chiral vector2 . Regarding the nanoFETs, the desired CNTs are the metallic type which implies the necessity for prior sorting before use. Moreover, the synthesized CNTs can contain geometrical †defects† that can be manipulated to improve the thruster’s performance3 . Due to the fact that the CNTs’ structure/geometry minimizes the collisions between conducting electrons, the resulting metallic tubes are highly conductive. Another characteristic is determined by the strong carbon bonds that allow high current to flow at low resistivity. This properties will become relevant when explaining the charging stage of the nanoFET 2,3 . The stages of a nanoFET The acceleration of a particle by a nanoFET can be divided into several stages. By assuming that the particles have been already sorted for the desired thrust, the first stage is the transportation of the particles to the charging pad. The transportation of the particles can be achieved either trough a dielectric fluid or through back pressure, hence the difference between wet nanoFETs and dry nanoFETs. For the purpose of this paper only the wet nanoFETs will be con- sidered, as the research done into dry nanoFETs has so far been minimal. The transportation liquid used for the proof-of-concept tests was silicon oil. After the particle is transported to the charging pad, the next stage is the charging process . Here the conductive particle is electrostatically charged to a desired level 5,6,8 . Figure 2: Single nanoFET emission channel cross section5 The next phase is the lift-off and extraction, which represents the application of an electric field, a potential bias between the electrode and the acceleration gates, such that the particle leaves the charging pad and moves upwards towards the liquid’s surface. At the surface, the particle must overcome the surface tension and get extracted from the liquid. After the extraction, the next stage is the acceleration of the particle trough several stacked gates. The gates have alternating insulating and conductive layers, each providing in theory an electric potential of 1000V, leading to a total of 10,000V potential that accelerates a particle to approximately 10km/s. The particle is finally ejected out of the nanoFET and thrust is produced5,6,7 . Particle behavior in nanoFETs In order to understand the behavior of the particle in a gravitational setting compared to a micro-gravitational setting, it is important to identify the forces that act on the particle at different stages in the nanoFET. The four main forces acting on a particle in a gravitational setting are the electrostatic force, the buoyant force, gravitational force and the drag force. As the cylindrical particle is transported to the charging pad, the liquid provides a horizontal inertial force. This horizontal inertial force is assumed to be low and therefore ignored in the calculations. After the nanoparticles are transported to the charging pad (electrode), they are electrostatically charged; thus contact with the electrode is necessary. If the contact is horizontal, along the length, then the charge of the particle is described by6 .: q0,cy−h = 2Ï€rlÃŽ µl El However if the contact is at either ends, so the particle is vertical on the electrode, the charge is the following6 .: l2 q0,cy−v = Ï€ ln( 2l ÃŽ µl El When the cylindrical particle is vertical on the charging pad, it gains more charge and it also requires less electric field to move upwards, as seen in the figure below6 . Figure 3: Vertically vs horizontal oriented particles a) ratio of acquired particle charge; b) ratio of required lift-off electric field6 In order to orient a particle from horizontal to vertical on the charging pad, an intense electric field focused only at one of the particle’s ends is applied. The fabrication defects that are usually present at the ends of CNTs may help to change the orientation of the particle on the electrode, requiring less electric field to create a moment that rotates the CNTs vertically. Additionally to the gravitational force, while still on the charging pad, the particle has to overcome the adhesion and electric image force in order to achieve vertical lift-off5,6 . After the particle leaves the charging pad, it has to move vertically trough the viscous liquid to the liquid surface. Therefore, the adhesion force and the electric image are no longer present; however the drag force now slows the particle’s movement. For a cylindrical particle the formula for the fluid drag used in the nanoFET calculations is given by6 : 2π µl lv D = ln( l ) + 0.193 While moving through the liquid, the particle loses charge as described by q(t) = q0 exp(− t ), where Ï„ = ÃŽ µl 5,6 . Because the particle moves fast through Ï„ ÏÆ'l the liquid, the charged loss is overall assumed to be negligible. Generally, the particle’s equation of motion is described by6 : dv (mp + K ml ) dt = q(t)El − D + Fbuoyant − W. The above equation also takes in account the added mass that is accelerated with the particle where K is a coefficient that depends on the geometry of the particle, while mp is the mass of the particle and ml is the mass of the liquid. In a laboratory gravitational environment the gravitational forces are minimal compared to the dominant drag and electrostatic forces. In a micro-gravitational environment the gravitational force and the buoyant force can be neglected5,6 . Performance and particle size For characterizing the performance of the nanoFET electric propulsion system, the space industry uses specific impulse and thrust-to-power ratio as indica- tors of performance. The specific impulse is the impulse delivered per unit of propellant consumed. In order to achieve a certain thrust, the systems that have higher specific impulse consume less propellant than the ones with lower specific impulse. For the nanoFET system the specific impulse increases as the charge-to-mass ratio of the particle increases. Thurst-to-power ratio describes the amount of thrust outputted for a specific power provided4,6 . 1 q 1 T 2 mp 1 Isp = 0 (2Vo p ) 2 ; = ( ) 2 P Vo q Moreover, the internal efficiency is given by4,6 : 1 T ÃŽ ·int = 2 g0 P Isp There are several factors that can influence the performance or the mode of operation of the nanoFET. First of all, the horizontal inertial force that the particle gains from the transportation liquid is assumed to be negligible. How- ever, this is not necessarily the case and further research needs to be conducted in order to determine its influence. Another important factor is the presence of Taylor cones and surface instability when a high electric field is present near the liquid’s surface. These cones can eject droplets and reduce the performance of the nanoFET. In order to mitigate the surface instability and the ejection of droplets, an experiment has been done to analyze how different particle shapes influence the minimum electric field needed for the extraction process. The ex- periment consists of various vacuum electric fields applied to spherical 800 µm and cylindrical 300 µm diameter and 1.5mm length aluminium particles with a total silicon oil fluid gap of 12 .7mm. As seen in the figure below, cylindrical particles can be extracted before the Taylor cones form5,6,7, . Figure 4: Taylor cone formation and particle extraction6 Furthermore, further study into the charge-to-mass ratio revealed that, for cylindrical particles, charge-to-mass ratio increases as aspect ratio increases. Therefore, at large aspect ratios, the needed extraction electric field decreases as seen in the following figure. For this reason increasing the aspect ratio of the particles increases in turn the Isp and the overall internal efficiency6 . A good candidate for further research are the CNTs due to their cylindrical Figure 5: Cylindrical particles’ vacuum extraction field simulations6 shape, high aspect ratio, good charge-to-mass ratio and fast charging. By choos- ing different CNT sizes to be used with variable gate potentials, the nanoFETs’ Isp range is theoretically very large compared to other electric propulsion sys- tem such as ion thrusters or hall thrusters. Similarly, the thrust-to-power varies greatly, which offers the flexibility of using the same propulsion system for mul- tiple missions or to perform unplanned trajectory changes at a low propellant expense. These are theoretically achieved while maintaining a high internal efficiency that is usually above 85%. For the following CNTs: nanoFET par- ticle1 16nm diameter, 3 µm length; nanoFET particle2 4nm diameter, 3 µm length; nanoFET particle3 1nm diameter, 3 µm length, the expected Isp and Thrust-to-Power ratio is illustrated4,5 . Figure 6: Thrust-to-power ratio for large specific impulse range4 Figure 7: Internal efficiency for large specific impulse range4 Discussion Apart from the large specific impulse range at high internal efficiency that pro- vides great flexibility to design a multitude of mission phases based on just one propulsion system and to accommodate for unforeseen scenarios, the nanoFETs have other important advantages over other electric propulsion system, such as potential longer operational lifetime, their geometric scalability and the fact that the system is highly integrated. The longer operational lifetime is due to the fact that the CNT particles or any other conductive particles are charged electro- statically and not ionized which eliminates the need for cathodes and eliminates charge exchange collisions that are the main lifetime reduction factors5,6 . However, there are still a multitude of challenges ahead until a fully functional prototype will be achieved. First of all, the experiments done so far that demon- strated particle transportation, charging and lift-off were conducted using mi- crometer size particles such a s Aluminum, Titanium and Indium. Although theoretically the CNTs can greatly increase the performance, no nano-size par- ticles have been experimentally used so far. Experimenting at the nanoscale might sometime reveal new problems that were not present at the micron level. Also, it is generally desirable that a quantitative experimental analysis is done in order to understand how a multitude of particles with different character- istics perform. In this way it could be determined what particle shows the most promise, although CNTs have a strong theoretical advantage mainly due to their charge-to-mass ratio. Another important factor to investigate is how the charging process changes as the size of the particle decreases to the several nanometers; the main concerns being conductivity and the contact area with the electrode. Furthermore, an investigation should also be conducted regard- ing the transportation liquid. So far, it is uncertain if a fully dielectric liquid is always desired over a slightly conductive liquid. Moreover, different liquids should be tested in order to experimentally understand how the viscosity of the liquid influences the space charge current5,6,7,8 . Finally, from an academic point of view it would be desirable that both the theoretical and experimental papers are published in a peer-reviewed journal. Conclusion Overall, the nanoFET propulsion system shows great promise due to its high specific impulse range and inherent scalability. Although it is a new concept, the most important processes such as particle transportation and charging have been already demonstrated. However, there are still a multitude of experiments that need to be conducted in order to fully understand the behavior of the system under a wide range of factors. Another interesting prospect for the nanoFET technology is their possible use , not only in the space industry, but also in medicine. The nanoFET technology can also be used to accelerate particles and inject them through cellular walls to deliver drugs. For these reasons, the nanoFET technology is an exciting and potentially rewarding research subject. References 1. Gohardani O, Elola CM, Elizetxea C. Potential and prospective imple- mentation of carbon nanotubes on next generation aircraft and space vehicles: A review of current and expected applications in aerospace sciences. July 2014. Elsevier. Progress in Aerospace Sciences 70 (2014): 42-68, ISSN 0376-0421, http://dx.doi.org/10.1016/j.paerosci.2014.05.002. 2. Loiseau A, Launois P, Petit P, Roche S, Salvetat JP. Understanding Car- bon Nanotubes. 2006. Springer. ISBN-I3-978-3-540-26922-9. 3. Dresselhaus MS, Dresselhaus G, Avouris P. Carbon Nanotubes: Synthesis, Structure, Properties, and Applications. 2001. Springer. ISBN 3-540-41086-4. 4. Liu TM, Musinski LD, et al. Nanoparticle Electric Propulsion for Space Exploration. 2007. American Institute of Aeronautics and Astronautics. Re- trieved from: http://pepl.engin.umich.edu/pdf/STAIF2 007.pdf on1stof J une2015. 5. Liu TM, Musinski LD, et al. Nanoparticle Electric Propulsion: Experi- mental Results. 2007. American Institute of Aeronautics and Astronautics. Retrieved from: http://deepblue.lib.umich.edu/bitstream/handle/2027.42/76874/AIAA-2006-4803- 539.pdf ?sequence=1 on 1st of June 2015. 6. Liu TM, Musinski LD, et al. Theoretical Aspects of Nanoparticle Electric Propulsion. 2006. American Institute of Aeronautics and Astronautics.Retrieved from: http://pepl.engin.umich.edu/pdf/AIAA-2006-4335.pdf on on 1st of June 2015. 7. Liu TM, Musinski LD, et al. Developmental Progress of the Nanopar- ticle Field Extraction Thruster. 2008.American Institute of Aeronautics and Astronautics. Retrieved from: http://www.umich.edu/ peplweb/pdf/AIAA- 2008-5096.pdf on 1st of June 2015. 8. Liu TM, Musinski L, Gilchrist B, Gallimore A. Electrostatic charging of micro- and nano-particles for use with highly energetic applications. 2008. Elsevier. Journal of Electrostatics. doi:10.1016/j.elstat.2008.11.001

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Feb/Spring 2012 Master of Business Administration – MBA Semester IV MI0038 – Enterprise Resource Planning – 4 Credits Assignment – Set- 1 (60 Marks) Note: Each Question carries 10 marks. Answer all the questions. Q1. Q2. Q3. Q4. Why are ERP systems said to be flexible? Explain with an example. Explain with an example the concept of supply chain management? Differentiate between Open Source and Commercial ERP. Briefly explain the key principles to a proper ERP system selection process. What is ATO and how is it different from ETO? List the advantages of CAD/CAM.How does the plant maintenance module help in achieving competitiveness? Write a note of Quality Management. Explain the working of Warehouse Management and Purchase department with an example. Q5. Q6. Feb/Spring 2012 Master of Business Administration – MBA Semester IV MI0038 – Enterprise Resource Planning – 4 Credits Assignment – Set- 2 (60 Marks) Note: Each Question carr ies 10 marks. Answer all the questions. Q1. Q2. Q3. Q4. Q5. Q6. What is web ERP? What are its benefits? List out the different modules under ERP Inventory management. Also read  Modules 9 & 10Briefly explain the functionalities of CRM sub modules. List out the benefits of CRM Systems. Illustrate the role of ERP systems in Human Resources. List out the benefits of Human Resource management systems. Describe how you would go about the different phases of the ERP implementation lifecycle, if it were being done in your company. Discuss briefly about JD Edward’s and PeopleSoft’s applications and their various modules. What is BAPI? Why BIAP is considered as commanding tool in the SAP consultant’s toolkit?

How Does Internet Marketing Communication Differ?

1) How does internet marketing communication differ from traditional marketing communication? Internet marketing differs significantly from conventional marketing communications because of the digital medium used for communications. The internet and other digital media such as digital television and mobile phones enable new forms of interaction and new models for information exchange. A useful summary of the difference between theses new media and traditional media has been developed by McDonalds and Wilson they describe the 6 I’s of the e-marketing mix.The 6 I’s are useful since they highlight factors that apply to practical aspects of the internet marketing such as personalization direct response and marketing research but also strategic issues of industry restructuring and integrated channels communications. (Imran RT, 2010) * Interactivity (from push to pull) * Intelligence (market research) * Individualization (mass customization & personalization) * Integration (i nbound & outbound communications) * Industry restructuring (intermediation, disintermediation) * Independence of location (global ubiquity)Interactive marketing promotes a two way communication as compared to traditional marketing, which is usually ruled by one way communication. The difference between interactive marketing and traditional marketing are Push and pull marketing strategy. Traditional marketing strategies were based on a â€Å"push† methodology where managers were literally pushing the products onto the customers. (www. ctsocialmediaconsultant. com). Difference between internet marketing, particularly the Internet, is predominantly a ‘pull’ technology, the customer having initiated the visit to the web site.This may lead to subsequent push activities, such as sending e-mails to people who have registered their interest on the site, but the initial communication is a pull event. (www2. accaglobal. com) Interactivity is a significant feature of the ne w media, allowing a long-term dialogue to develop between the customer and the supplier. In the context of the web site, this is likely to be through e-mails, providing the customer with information and special offers for their areas of specific interest.To initiate this dialogue the web site must capture information such as e-mail address, name, age, gender and areas of interest. Example of AEC company site only collects such information for people who wish to view downloadable study material. This is too restrictive and it will probably exclude all the potential CPD customers. AEC needs to consider ways of making it easier and worthwhile for visitors to the site to register their details. There is no evidence of AEC contemplating the potential use of interactive digital TV or mobile phones to establish long-term dialogues with their customers. www2. accaglobal. com) Intelligence has also been a key feature of the internet marketing, allowing the relatively cheap collection of mark eting research data about customers’ requirements. This is routinely available from web logs and these logs need to be viewed and analyzed using appropriate software. This type of analysis is rarely available in the traditional marketing. For example, AEC does not know how often their training course catalogue is accessed and which pages are looked at. It only knows which training courses are eventually bought.With the internet marketing the company is able to see which services and products are accessed and also to measure how many of these are turned into actual sales. This conversion rate may be an important source of information. For example, why are certain web pages often visited but few sales result is it a problem with the web page? Is it a problem with the product? An understanding of visit patterns allows the organization to focus on particular products and services. This analysis should already be available to AEC but there is no evidence that it uses it or is even aware of it. www2. accaglobal. com) Internet marketing also permits the marketing to be individualized, geared to a particular market segment, company or individual person. In the context of AEC this individualization could be achieved in at least two ways to reflect clear market segmentation. AEC has recently won a contract to supply professional accountancy training to a global accounting company. All students working for this company will now be trained by AEC in one of its worldwide centers. At present this company and its students will be served hrough a generic web site. However, the flexibility of the new media means that a site could be developed specifically for this requirement. The whole site would be geared, and branded, towards the requirements of the global 21 accounting company. Information that is irrelevant to that customer, such as CPD, would not appear on the site. This individualized approach should strengthen the relationship with the customer. Similarly, indiv iduals may have their own access customized as a result of the profile that they have entered.So, for example, if they have already stated that they are currently sitting the professional stage of an examination scheme then only information relevant to that stage will be presented to them when they log in. This is an example of the principle of mass customization that was only available in a limited form in the traditional media. AEC does not exploit this at present, but uses a generic web site that looks and feels the same, whoever the user is. (www2. accaglobal. com) Finally, internet marketing provides independence of location allowing the company to move into geographical areas that would have been unreachable before.The Internet effectively provides a worldwide market that is open 24 hours per day, seven days per week. It is difficult to think of any traditional marketing which would have permitted this global reach so cheaply. Furthermore, the web site might also omit the actu al physical location of the company because there is no requirement for information to be physically sent to an address. It should also be impossible for the potential customer to gauge the size of the supplying company. AEC has exploited this to some extent as it serves a world-wide market from no clear geographical centre.However, the absence of on-line course booking means that certain physical contact details have to be provided and these might undermine the global perspective. (www2. accaglobal. com) Online marketing integrates creative and technical aspects of the internet. One can put his presence online with interactivity having proper attention to their services and products. Online marketing is not just ‘having a website' or ‘building a website' or ‘promoting a website'. Online marketing is different from off-line marketing, following characteristics differentiate them:One-to-one versus one-to-many One-to-one versus one-to-many approach, the targeted user is typically browsing the Internet on their own, and the marketing messages reach them personally. This can be very clearly seen in search marketing, where the users find advertisements targeted to specific keywords that the users asked for (www. homeimprovementsmarketing. com). In Traditional marketing, the medium allows for only one way communication. The same marketing content is used for suppliers as well as customers mostly.On the other hand when the medium is internet, the model allows for many to many marketing communications. When internet is used as a medium, the customers and companies can interact with the medium directly as well as the other customers and companies. The customers can further add to the medium and be a part of the marketing. The communication using such a model is not just from sender to receiver but in all possible directions. Traditional push communications are one-to-many, from one company to many customers, often the same message to different segment and often poorly targeted.With digital media one-to-same reaching a niche or micro-segment becomes more practical e-marketers can afford to tailor and target their message to different segment through providing different site content or e-mail for different audiences through mass customization and personalization. Potentially digital media provide a one-to-many communication from company to customer rather than one-to-many communication from company to customer that is traditional in marketing using the mass media, such as newspapers or television. (Chaffey, Johnston page 351) Customers can compare onlineInternet marketing allows businesses as well as the customers to co create a highly effective network worldwide, and dramatically increase the client trafficking. Compared traditional marketing communication, the Internet marketing makes it easier for buyers to compare two items side-by-side (online-business-journey. com). Before making a purchase, today’s customers can get complete the detailed of product information, the products information are very details stated on the web as compared to the retail store, the salesperson will not remember all the details about the products.It is easy for the customers to have the information on the internet. They do not need to go to the store just for searching for the product details. Inventory is the level of stocks, this is for the customers who just want to view the product, and they will not buy instantly. For the order status which means â€Å"active orders† are orders which you paid for, whether still in processing or previously sent out (support. chinavasion. com). This facility cannot be offered in offline marketing because in offline marketing the buyer would have to go to the shop and buy the things physically.Online marketing saves unnecessary transport expenses and saves time too. (www. dwsmg. com) Get the feedback of your target market in a snap Another communication of internet marketing is that you can get the feedback of your target market in a snap. They can comment and ask questions about your post real quick. That way, you can communicate with your customers faster and the sooner that you convince them to purchase the product or service that you are promoting, the better. What is amazing about internet marketing is that it can be very interactive.When you air a commercial, you need to conduct a survey to find out what your audience has to say about it. Online, it is so much simpler because you can skip the survey procedure and still get an honest feedback anyway. Never underestimate the marketing power of word of mouth. Traditionally, it was said to be even more effective than actually launching an advertisement. That is because people would rather hear a recommendation from a friend or someone who has used the product rather than an advertiser. www. techie-buzz. com) Demographics targeting versus behavioral targeting Off-line marketers typically segment their mar kets according to age group, sex, geography, and other general factors. Online marketers have the luxury of targeting by activity. This is a deeper form of targeting, since the advertiser knows that the target audience is people who do a certain activity instead of just expecting that a certain group of people will like their new product or service (www. homeimprovementsmarketing. com).The  internal  characteristics  of  the  internet  marketing  makes  it  very  different  from traditional marketing , for an example  the  information can be transferred easily, it can be addressed directly, constant availability, integration, flexibility, individuality, interactivity, all these factors that are inherent for internet marketing can be used by companies to shape customer relationships When the traditional marketing tools are used the flow of information is not easy and the customer as well as the companies have to follow some proper channels.Consistency, valid ity and access to information are necessary in marketing which the traditional marketing channel often lacks (Sundas48, 2011) Since exposure, response and overall efficiency of Internet media is easy to track compared to traditional â€Å"off-line† media, through the use of web analytics for instance, Internet marketing can offer a greater sense of accountability for advertisers. Marketers and their clients are becoming aware of the need to measure the collaborative effects of marketing References Chaffey, Johnston, 2006.Internet marketing strategy, implementation and pratice 3th edition, Prentice Hall Difference Between Online and Offline Marketing, (2008), Available from: http://www. dwsmg. com/difference-between-online-and-offline-marketing. html [Accessed on 27 June 2011] Is  Online Marketing More  Effective  for  Organizations  Today  (page 22) by Sundas48, (2011) Available from: http://www. scribd. com/doc/54220673/18/Communication [Accessed on 27 June 2011] Professional Level – Essentials Module, Paper P3, (2008) Business Analysis Available from: http://www2. ccaglobal. com/pubs/students/acca/exams/p3/past_papers/p3_2008_jun_a. pdf (page 21) [Accessed on 27 June 2011] How does internet marketing communication differ from traditional marketing communication? By Imran, (2011), Available from: http://revolutionary-technologies. com/blog/web-marketing/how-does-internet-marketing-communication-differ-from-traditional-marketing-communication/ [Accessed on 23 June 2011] Internet Marketing, (2008), Available from: http://homeimprovementsmarketing. com/Internet-Marketing. tm [Accessed on 27 June 2011] Advantages And Disadvantages Of Shopping Online, (2011), Available from: http://online-business-journey. com/blog/internet/advantages-and-disadvantages-of-shopping-online/ [Accessed on 23June 2011] The Advantages of Internet Marketing Over Traditional Marketing by Guest, (2011), Available from: http://techie-buzz. com/discussions/internet- marketing-vs-tv-radio. html [Accessed on 21 June 2011] How is Interactive marketing Different from Traditional marketing? 2011), Available from: http://www. ctsocialmediaconsultant. com/ct-social-media-marketing/how-is-interactive-marketing-different-from-traditional-marketing [Accessed on 24 June 2011] What Does My Order Status Mean, (2010), Available from: http://support. chinavasion. com/index. php? _m=knowledgebase&_a=viewarticle&kbarticleid=127[Accessed on 19 June 2011] Is  Online Marketing More  Effective  for  Organizations  Today  (page 22) by Sundas48, (2011) http://www. scribd. com/doc/54220673/18/Communication